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1. To import a list of Astro Customer IDs, first you'll need to Export the Astro ID template for import: Go to Customers > Import Astro Customer ID > Get Sample Excel.
   
   Then after you've added your data to the downloaded template, to Import the Astro ID template: Go to Customers > Import Astro Customer ID > Upload Excel File.
   
   
2. To Import Customers or Update Customers, first you'll need to Export the template for import: Go to Customers > Import Customers > Get Sample Excel.
   
   Then after you've added your data to the downloaded template, to Import the Customers and Customer Updates template: Go to Customers > Import Customers > Upload Excel File.
   
3. To Import Pets or Update Pets, first you'll need to Export the template for import: Go to Customers > Import Pets > Get Sample Excel.
   
   Then after you've added your data to the downloaded template, to Import the Pets and Pet Updates template: Go to Customers > Import Pets > Upload Excel File.
   
4. To Export Customer Data: Go to Customers > Export, and you can choose to download a CSV or Excel file.
   

1. To Import Product Inventory, first Export the template for import: Go to Manage Catalog > My Products > Import Product Inventory > Export Sample File.
   
   To Import and Update Public Products Inventory: Go to Manage Catalog > My Products > Import Product Inventory > Upload Excel File.
   
2. To Import Products, first Export the template for import: Go to Manage Catalog > My Products > Import/Update Products > Get Sample Excel.
   
   To Import and Update Public Products and retail pricing: Go to Manage Catalog > My Products > Import/Update Products > Upload Excel File.
   
3. To Export items from your Public Product Catalog: Go to Manage Catalog > My Products and select the products you want to download. Click Export in the upper left and you can choose to download a CSV or Excel file.
   

Importing and Updating Inventory

Adding and Importing Products

Export Products

To Import / Update Private Product Inventory, change the Catalog Type as described below and follow the instructions in #1 in the section above.

To Import / Update Private Products, change the Catalog Type as described below and follow the instructions in #2 above.

To work with Private Products in bulk, go to Manage Catalog > My Products and on the left, change the Catalog Type to Private.

Private Products

Private Product Setup

💡Please Note: The Vendor Import/Export functions on this page can be confusing to some, so here is some clarification:

• The functions on the left of the page, Export, and Import/Update Vendors are about working with your Vendor company list data.

• The functions on the right, Import/Update Product-Vendors and Export Product-Vendor Sample are about the Products that are associated with each of your Vendors.

1. Export Vendor List: Go to Manage Catalog > Product Vendors > Export to download a CSV file of your Vendor data.
2. To Import your Vendors, first download the sample data file by going to Manage Catalog > Product Vendors and click the Import/Update Vendors button on the left. Click the Export Sample File button to download the Excel file template.
   
   Next, after adding your data to the template, click on Import/Update Vendors and click to Upload Excel File.
   
3. To Import / Update the Products that are associated with your Vendors, first Export Product Vendor template for import (the templates in each are exactly the same):
   • This template includes a tab with a list of the vendors associated with each product: Manage Catalog > Product Vendors > Import/Update Product-Vendors > Export Sample File.
   • This template includes a tab with current vendors associated with each product and the unit cost: Manage Catalog > Product Vendors > Import/Update Product Vendors > Export Product Vendor Sample.
   To Import products associated with your vendors and vendor unit costs: Go to Manage Catalog > Product Vendors > Import/Update Product-Vendors > Upload Excel File.

To import items into a PO, first Export Purchase Order template for import: Go to Manage Catalog > POs > Open PO > Import Items > Export Sample File.

Then Import the Purchase Order template: Manage Catalog > POs > Open PO > Import Items > Upload Excel File.

To Export the Items from a PO, from an open PO, click the Export button and you will download an Excel file of the PO details, including all Items.