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🖋️ The Waiver of Liability page in the Booking Configuration area allows you to upload a PDF file of a waiver agreement, which customers have to sign and return when they book an appointment at your store. This can help protect you from legal action in case of certain situations. See how easy it can be to set up your waiver!

Waiver of Liability

To configure your waiver of liability, go to Booking > Configuration > Waiver of Liability.

Your Waiver of Liability can display for the customer as a PDF file or as text you enter. It is recommended to use a PDF if you have one, if not, enter your text. You do not need to use both versions. Here is how to set up your Waiver of Liability:

1. Required for Service Booking — Check this box to require customers to read the waiver of liability to book a service at your store.
2. Display Waiver of Liability — Check this box to display the waiver to customers when they book a service at your store.
3. Require Customer Signature to Start a Service — Check this box to require customers to sign the waiver before their service starts.
4. Upload File — Click on Select File to upload your waiver as a PDF file.
5. Display PDF Upload — Check this box to view the PDF file you uploaded.
6. Display Text Entry Field — Check this box to display the text entry field so you can enter your waiver text instead of uploading a file.
7. Text Entry Field — If you checked the box for Display Text Entry Field, enter your waiver information in this text field.
8. Save — Click on the Save button in the upper right of the page to save your waiver and settings.

Related Topics

Booking Schedule

Booking Appointments

Booking Configuration 1

Booking Configuration 2

Checking Out a Booking Appointment

Feeding Information

Service Types

Services

Frequently Asked Questions

Q: What's the difference between Required for Service Booking and Display Waiver of Liability?

A: Display Waiver of Liability controls whether the waiver shows up at all during booking. Required for Service Booking makes reading it mandatory before the customer can complete their booking.

Q: Can I use a PDF upload and a typed-out waiver at the same time?

A: While both can work simultaneously, it is best to use the PDF option if you have such a file. If you don't have one, you should use the text-entry option.

Q: Do I need a customer signature, or is just displaying the waiver enough?

A: That's up to you. Check Require Customer Signature to Start a Service if you also want a signature on file, on top of requiring and displaying the waiver.

Q: What file format does my waiver need to be in to upload it?

A: PDF. Use Upload File and click Select File to choose your PDF.

Q: I have a question, but I can't find my answer here. How do I get more assistance?

A: You can ask any question at the number listed here. Contact our support team at (323) 370-0738 for the U.S. and (888) 370-2363 for Canada.