Private Product Item Types and Price Types

Jun 05, 2026Jun 05, 2026

Private products can be assigned an Item Type that will determine how the product is handled at checkout. This article describes how the different types are used in eTailPet POS. See how easy it can be!

bea - item types and prices

 

Understanding Item and Price Types

There are five Item Types: Single, Gift Card, Tip, Fractional, and Service. There are two Price Types: Fixed, and Variable. You are only able to configure these areas when you are creating a new Private Product. Here is how they work:

Single

A product with the item type of Single will be sold individually as a single item. Single items can be set to the Price Type of Fixed or Variable.

  • Example: Single — Fixed
    A local pet enthusiast in your area has a farm and creates healthy dog treats they call Farm Fresh Nubbins. The supplier has a fixed Cost you pay, and you sell them in the bags they provide as Single products at a Fixed price. 
  • Example: Single — Variable
    That same local pet enthusiast begins making Jumbo Farm Fresh Nubbins and delivers them in a display case that looks like a decorative crate. You buy large bags of the Jumbo Nubbins and allow customers to buy as many as they like from the case. The Jumbo nubbins are single items, but the more a customer buys, the lower the price per Nubbin. This means they have a Variable price; for example, a single Jumbo Nubbin might be 50¢, while if you buy 20, they might be 35¢ each.

Gift-Card

When a gift card is added to the New Sale screen for purchase, the cashier will need to enter or scan the Gift Card code. After the sale is completed, the balance of the Gift Card along with the Gift Card code will be stored in Gift Cards. The Price Type can be Fixed or Variable.

  • Example: Gift-Card — Fixed
    For this, you would want to name the Gift Card something that lets the cashier know the value, like Gift Card 25. Then you would set the price to fixed and retail price to $25. You would need to create a separate Gift Card product for each card value you intend to sell.
  • Example: Gift-Card — Variable
    A Variable Gift-Card will allow you to set a starting price from 0 and up. The price will be variable and can be edited right in the cart. This way you can have one Gift Card product for all values you intend to sell.

Tip

In the eTailPet system, for a customer to give one of the store employees a tip, you will need to create a product for the tips for each employee that might receive them. Tips are set automatically to the price type of Variable. They should be labeled with the name of the person who would receive the tip so that payouts can be made to the correct person; for example, you might have a groomer named Jeremy, so you would create a product called Tips - Jeremy. The tip item must also be assigned to a single store.

Tips are added to the sale using the Add Tip button rather than scanning or using Quick Select. The Add Tip window will open and you select the Tip Item for the appropriate employee from the highlighted drop-list shown below. Then you enter the Tip Amount with one of the fixed percentile buttons or by manually entering an amount. 

Image of the Add Tip window in the New Sale page of the eTailPet system.

Fractional

A Fractional item is something that can be sold in pieces or by weight. The Price Type for Fractional Items can be Variable or Fixed.

  • Example: Bulk Cookies by the Pound — Fixed

    1. Add a description that includes the base weight or amount.

    2. Add the price for the base weight ($19.99 per pound in the example).

    3. Set the Price Type to fixed.

    At checkout, the cashier will weigh the item and add a fractional quantity in pounds up to 4 decimal places. (1.25 lbs in the example). The cart will automatically adjust the Price based on the fractional Quantity.

Image showing a Fractional item sold by weight in the New Sale shopping cart of the eTailPet system.

  • Example: Crickets by the Ounce — Variable

    In this example, you sell crickets by the ounce, but you have three sizes of crickets. You could set up a product for each size and make it fixed (best choice if you want to track sales of each size). You could also set up one product and make the price variable.

    1. Add a description that includes the base weight or amount.

    2. Add the Price for the base weight of the best selling item ($6.99 in the example) or leave as 0.

    3. Set the Price Type to Variable.

    At checkout, the cashier will weigh the item and add a fractional quantity in ounces up to 4 decimal places (2.5 oz in the example below). The Price is variable so it can be adjusted to $6.99 for the medium-size crickets. The cart will automatically adjust the price based on the fractional quantity and variable price.

 

Service

The Service item type is used for things that you offer as a service, such as grooming or pet boarding. You will notice that the available product tabs are slightly different from other Item Types once you set the Service type.

The Vendor Details tab is available in case you want to track any Costs that you have associated with the service. You can set yourself up as a Vendor for this, or if you have a third party in your store that provides the service, then you can set them as the Vendor.

Image showing the Vendor Details tab of a Service product in the eTailPet system.

Even though you won’t be stocking inventory, you may have different prices for different stores.

The Inventory tab lets you set a Price for each Store location. You can also set it as Shelf Tag in case you want to print a barcode for scanning. The Taxable flag allows you to set whether or not to collect tax on this service.

Image showing the Inventory tab of a Service product in the eTailPet system.

All other tabs in the Service type function the same as other Item Types.

 

Setting Item Type and Price Type

To set your Price Types and Item Types in a new Private Product, you need to do the following steps:

  1. To get to a Product Details page, open the Manage Catalog menu on the left.  

Image showing the steps to get to a New Private Product page in My Products in the eTailPet system.

  1. Click on My Products.
  2. Click the New Private Product button (highlighted in the image above) to open the New Private Product page (pictured below).
    Image showing the Item Type and Price Type fields of the New Private Product page in the eTailPet system.
  3. Set the Item Type by clicking the drop-list and choosing the appropriate type.
    Image showing the Select Item Type drop-list in the New Private Product page Product Details tab in the eTailPet system.
  4. Set the Price Type by clicking the drop-list and choosing the appropriate type.
    Image showing the Select Price Type drop-list in the New Private Product page Product Details tab in the eTailPet system.
  5. Enter the rest of the product information and click the Save button in the upper right to update the product in the system. You'll see a success confirmation pop up in the upper right.
    Image showing the Save button on the New Private Product page Product Details tab in the eTailPet system.

 

Adrian
Boss Quote
Instruct your human that they must take care when configuring item types and price types for their private products. Double-check before saving or the item might not ring up correctly. Also make sure they occasionally drop a cricket or two for you to play with. That sounds fun.

— Adrian, Wenatchee, WA

 

Related Topics

Private Products

Private Brands

Private Product Setup

Product Details Page

 

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