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🐭 In the eTailPet system, Max Per Cart and Quantity On Hand are two different fields set to limit products sold on your e-commerce website. This article will go over the difference between the two and how to set Quantity On Hand as the limit for your site.

Overview of Max Per Cart vs. Quantity On Hand

• Max Per Cart — Max Per Cart is used for your eTailPet e-commerce website to limit the number of units a customer can add to their digital shopping cart. This prevents your store from selling more units online than you have in stock.
• Quantity On Hand (QOH) — QOH represents the current number of units for a product in your store's inventory. The QOH field is specific to individual stores, so the system tracks it for each store. You can set QOH for products sold on your e-commerce website.

The eTailPet system uses Max Per Cart by default to limit the amount you sell. However, you can also make the QOH act as a limit instead, so only products with a QOH of 1 or more can be sold from your website.

😸 Please Note: We recommend using the QOH method because it prevents you from selling more than what you have in stock, and it maintains an accurate inventory number.

Set Max Per Cart for a Product

You can set the Max Per Cart for individual products, meaning each customer can only add that amount of a product to their online shopping cart. Here is how you can set the Max Per Cart for each product:

1. Go to Manage Catalog > My Products.
2. Click on a Product Name in the table to view the product's details.
3. In the product's full details, scroll to Max Per Cart and enter the limit you want.
4. Click on Save in the upper right.
   

Enable Product QOH for E-Commerce

If you want to instead set the Product's Quantity on Hand as the limit for online carts, this is how you enable that setting:

1. Go to Content from the main menu. 
2. Go to Configuration in the Content area.
3. Scroll down and check the box for Use Product QOH for eCommerce.
   
4. Scroll down to the bottom of the page to click on the Save button so you can save and update your changes.
   

😸 Please Note: Before enabling the QOH, make sure your inventory is accurate. You can do inventory counts as needed to make any corrections. 

If you want to learn how to set QOH for a product, read our article about Inventory Quantity On Hand linked here.

Related Topics

Inventory Quantity On Hand

Stock Days

Content Configuration

Frequently Asked Questions

Q: If I enable QOH for e-commerce, does Max Per Cart stop working?

A: Yes. Once you enable QOH as the limit, it takes over from Max Per Cart, and only products with 1 or more in stock can be sold online.

Q: Why does eTailPet recommend using QOH instead of Max Per Cart?

A: Max Per Cart is just a flat number regardless of actual stock. QOH stops you from overselling online and keeps your inventory count accurate.

Q: What should I do before turning on QOH for e-commerce?

A: Make sure your inventory is accurate first. Run inventory counts to fix any discrepancies before you flip this on.

Q: Is QOH shared across all my stores, or specific to one?

A: QOH is tracked separately for each store.

Q: I have a question, but I can't find my answer here. How do I get more assistance?

A: You can ask any question at the number listed here. Contact our support team at (323) 370-0738 for the U.S. and (888) 370-2363 for Canada.