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The Reporting Configuration page of the Content area in the eTailPet system allows you to set up automatic delivery of your store's reports to an external FTP server. This article shows you how to configure the settings on this page. Get your reports flowing automatically!

Reporting Configuration

To get to this area, in the main system menu on the left, click on Content, then on the Content page, click on Reporting Configuration.

Here is how to work with the settings on this page:

1. FTP Username — Enter the username you use to authenticate with your FTP server.
2. FTP Password — Enter the password you use to authenticate with your FTP server. Please Note: Keep this password secure, and only share it with people who need FTP access to your reports.
3. FTP IP — Enter the IP address of the FTP server where you want your reports delivered.
4. FTP PORT — Enter the port number your FTP server uses for connections. Port 21 is the standard port for FTP.
5. FTP Enabled — Check this box to turn on automatic report delivery to your FTP server. Leave it unchecked if you want to keep FTP delivery turned off.
6. Save — Click the Save button once you have finished your changes.

Related Topics

Communication Setup

Content Configuration

Frequently Asked Questions

Q: Who should have access to the FTP Username and FTP Password fields?

A: Only people who need to manage your FTP report delivery should have access to these credentials, since they authenticate a connection to your FTP server. Only users with Admin accounts have access to the Configuration and Settings areas of the system.

Q: Do I need to fill in all four FTP fields before enabling FTP Enabled?

A: Yes. Enter your FTP Username, FTP Password, FTP IP, and FTP Port correctly before you check FTP Enabled, so the system can successfully connect and deliver your reports.

Q: I have a question, but I can't find my answer here. How do I get more assistance?

A: You can ask any question at the number listed here. Contact our support team at (323) 370-0738 for the U.S. and (888) 370-2363 for Canada.