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The Promo Codes page of the eTailPet system allows you to view, filter, and manage the promotional discount codes available in your store. You can also create new Promo Codes from here. This page covers two types of promotions: Dollar/Percentage promo codes, which give customers a dollar or percentage discount, and Buy/Get promo codes, which reward customers for buying a certain quantity of an item. Dive in and see everything you can do here!

Promo Codes Page

To get to this page, in the main system menu on the left, click on Promos, then on the Promos menu, click on Promo Codes.

There are two tabs on the Promo Codes page. By default you'll see the tab for Dollar / Percentage Promo Codes. There is also a tab for your Buy / Get Promo Codes. Here is how to work with your Promo Codes:

Dollar / Percentage Promo Codes

1. Add + — Click this button to create a new Dollar/Percentage promo code. See the section below on Create a Promo Code for details.
2. Applicable Catalog — Select Public Catalog or Private Catalog from the drop-list to filter the list to promo codes that apply to that catalog.
3. Is Archived — Select Yes or No from the drop-list to filter the list to show either archived or active promo codes. By default, the system displays promo codes that are active.
4. Favorites — Select Yes or No from the drop-list to filter the list to promo codes you have marked as a favorite.
5. Delivery Method — Select Local Delivery, Store Pickup, Ship to Me, or In-Store from the drop-list to filter the list to promo codes available for that fulfillment method.
6. Discount Type — Select Dollar Off or Percent Off from the drop-list to filter the list by how the discount is calculated.
7. Coupon Type — Select One Time or Unlimited from the drop-list to filter the list by whether a customer can use the code once or multiple times.
8. Search — Enter a Promo Name or Promo Code here, then click the search icon to find a specific promo code.
9. S.I. — The Serial Index is the numeric order of the Promo Codes in the data table.
10. Promo Name — This column displays the Promo Name for each promo. You can click a Promo Name link to open that promo code so you can review or edit its details. When viewing the promo's details, you can click the Archive button to archive the code, click the Edit button to adjust the code's details, or click the Copy button to duplicate the Promo Code and adjust the details for the new one, as pictured below. Each of the Promo Code details are explained in the section below, Create a Dollar / Percentage Promo Code.
    
11. Promo Code — This column lists the Code text used at checkout that awards the discount.  
12. Discount Type — This column displays the Type of discount for the Promo Code, either Dollar Off or Percent Off.
13. Start Date — This column shows the Date and Time when each promo code becomes active. 
14. End Date — This columns lists the Date and Time when each promo code expires. 
15. Archived — This column displays whether the promo code is archived (True) or active (False). 

Buy / Get Promo Codes

1. Add + — Click this button to create a new Buy / Get promo code. See the section below on Create a Promo Code for details.
2. Coupon Type — Select One Time or Unlimited from the drop-list to filter the list by whether a customer can use the code once or multiple times.
3. Search — Enter a promo name or promo code here, then click the search icon to find a specific promo code.
4. S.I. — The Serial Index is the numeric order of the Promo Codes in the data table.
5. Promo Name — This column displays the Promo Name for each promo. You can click a Promo Name link to open that promo code so you can review or edit its details. When viewing the promo's details, you can click the Archive button to archive the code, click the Edit button to adjust the code's details, or click the Copy button to duplicate the Promo Code and adjust the details for the new one, as pictured below. Each of the Promo Code details are explained in the section below, Create a Buy / Get Promo Code.
   
6. Promo Code — This column lists the Code text used at checkout that awards the discount.
7. Minimum Cart Value — This column shows the minimum cart subtotal a customer must reach before the promo code applies, if relevant.
8. Discount Percentage — This column shows the percentage discount the customer receives on the Get quantity when the promo code applies.
9. Start Date — This column shows the Date and Time when each promo code becomes active.
10. End Date — This columns lists the Date and Time when each promo code expires.
11. Archived — This column shows whether the promo code is archived (True) or active (False). Click the column header to sort the list by archived status.

Create a Promo Code

Create a Dollar / Percentage Promo Code

Here is how to create a Promo Code that gives a dollar amount or a percentage off:

1. Promo Name — Enter the internal Name you want to use to identify this promo code.
2. Promo Code — Enter the alphanumeric Code the customer enters at checkout to redeem this promo. This field is case sensitive and does not allow spaces.
3. Coupon Type — Select One Time or Unlimited from the drop-list. Choose One Time if you want to limit each customer to using the code on one order maximum, or choose Unlimited if you want to let each customer use the code on any number of orders.
4. Date Range — Enter the Start Date and End Date (and time) during which the promo code will be active. The date and time you enter apply to the time zone shown in the Time Zone drop-list at the top of the page.
5. Discount Type — Select Dollar Off or Percent Off from the drop-list to set how the discount is calculated.
6. Show Promo Code on Product Page Online — Check this box if you want the promo code to display on eligible product pages in your storefront website.
7. Enable Free Local Delivery — Check this box if you want this promo code to waive the local delivery fee. You must also select Local Delivery under Delivery Methods for this to take effect.
8. Multiple Use in Cart — Check this box if you want to let the customer apply this promo code more than once within the same cart.
9. Set as Favorite — Check this box if you want to mark this promo code as a Favorite, so you can find it quickly using the Favorites filter on the Promo Codes list page.
10. Delivery Methods — Select which fulfillment methods (Local Delivery, Store Pickup, Ship to Me, or In-Store) qualify for this promo code from the drop-list. For online checkout, the customer's chosen delivery method must match one you select here for the promo code to apply.
11. Minimum Cart Value — Enter the minimum cart dollar subtotal the customer must reach before this promo code can be applied, if any. You can either set a minimum cart value, or below, you can set a minimum quantity to qualify for the discount.
12. Discount Amount — Enter the value of the discount. Depending on what you selected for Discount Type, enter either a dollar amount or a percentage, without including the dollar sign or percent symbol.
13. Select Eligible Customer Types — Enter keywords to search for and select an existing customer type that qualifies for this promo code, or enter a new type name and click Create in the popup to add it.
14. Minimum Number of Applicable Cart Items — Enter the minimum number of items the customer must have in their cart for this promo code to apply. You can either set this minimum quantity, or you can set a minimum dollar value in the cart in #11 above to qualify for the discount.
    
15. Available Stores — By default, all of your store locations will be Selected. If there are any you don't want to use this Promo Code, either double-click the Store Name, or click on the Store Name to highlight it, then click the Left Arrow button to move it out of the Selected Stores list.
16. Excluded Combination — Select a discount type, such as Price Slash, from the drop-list if you want to prevent this promo code from being combined with that type of discount on the same order.
17. Select Catalog — Select Public Catalog or Private Catalog from the drop-list to set the catalog to which this promo code applies. By default only Public Catalog is selected, but you can also select Private Catalog, or select only your Private Catalog, as you prefer.
18. Products to Include — Select Categories and/or Brands, Selected Products, or All Products from the drop-list to define which products are eligible for this promo code.
19. Filter By Tags — Enter a size tag to further narrow eligible products. This field only applies to dog and cat dry food items.
    
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20. Available Categories — If you selected Categories and/or Brands above, select which product categories are eligible for this promo code by moving them from the Available Categories list into the Selected Categories list. You must select each subcategory individually, since selecting a parent category does not automatically include its subcategories. You can either double-click the Category, or click on the Category to highlight it, then click the Right Arrow button to move it out of the Selected Categories list.
21. Available Brands — If you selected Categories and/or Brands above, select which product brands are eligible for this promo code by moving them from the Available Brands list into the Selected Brands list. You can use brand selection alone or combine it with selected categories. You can either double-click the Brand, or click on the Brand to highlight it, then click the Right Arrow button to move it out of the Selected Brands list.
22. Create — Click the Create button in the bottom right once you finish entering the promo code details to save and create the new promo code.

Your new Promo Code will now appear in the list on your Promo Codes page when you view the Dollar / Percentage tab.

Create a Buy / Get Promo Code

Here is how to create a Buy (something), Get (something) Promo Code:

1. Promo Name — Enter the internal Name you want to use to identify this promo code.
2. Promo Code — Enter the alphanumeric Code the customer enters at checkout to redeem this promo. This field is case sensitive and does not allow spaces.
3. Coupon Type — Select One Time or Unlimited from the drop-list. Choose One Time if you want to limit each customer to using the code on one order maximum, or choose Unlimited if you want to let each customer use the code on any number of orders.
4. Date Range — Enter the Start Date and End Date (and time) during which the promo code is active. The date and time you enter apply to the time zone shown in the Time Zone drop-list at the top of the page.
5. Enable Free Local Delivery — Check this box if you want this promo code to waive the local delivery fee for qualifying orders.
6. Delivery Methods — Select which fulfillment methods (Store Pickup, Home Delivery, or Ship to Me) qualify for this promo code from the drop-list.
7. Minimum Cart Value — Enter the minimum cart dollar subtotal the customer must reach before this promo code can be applied.
8. Discount Percent — Enter the percentage discount the customer receives on the Get item(s) when the promo code conditions are met.
9. Only applicable customer types — Click in this field and select one or more Customer Type(s) that qualify for this promo code if you want to restrict it to specific Customer Types.
10. Included Stores — By default, all of your store locations will be Selected. If there are any you don't want to use this Promo Code, either double-click the Store Name, or click on the Store Name to highlight it, then click the Left Arrow button to move it out of the Selected Included Stores list.
    
11. Buy Quantity — Enter the Quantity of qualifying line items the customer must have in their cart from the Buy products, Categories, or Brands for the promo code to apply.
12. Buy Condition Type — Select Products, Categories, or Brands from the drop-list to define how you want to identify which items count toward the Buy quantity.
13. Buy Products (Categories, or Brands) — Select which Products, Categories, or Brands (based on what you chose for Buy Condition Type) count toward the Buy quantity by moving them from the Available Buy Products list into the Selected Buy Products list. You can double-click an item to move it to Selected, or you can click one or more (hold down Ctrl to multi-select) to select them, then click the Right Arrow button to move them to Selected.
14. Get Quantity — Enter the Quantity of qualifying line items from the Get Products that receive the discount when the promo code applies.
15. Get Products — Select which products receive the discount by moving them from the Available Get Products list into the Selected Get Products list. You can double-click an item to move it to Selected, or you can click one or more (hold down Ctrl to multi-select) to select them, then click the Right Arrow button to move them to Selected.
16. Create — Click the Create button in the bottom right once you finish entering the promo code details to save and create the new Buy/Get promo code.

Your new Promo Code will now appear in the list on your Promo Codes page when you view the Buy / Get tab.

Boss Quote
Instruct your human to use Promo Codes sparingly to get people into the store so they can buy tons of your other products. Even a kitten knows that. Use reasonable active dates to add urgency, and keep your variety of codes fresh. Okay, time for my fur brushing, don't let your human slack off!

— Felicity, Scranton, PA

Related Topics

Price Slash

Discount and Promotional Reports

Legacy Reports

Frequently Asked Questions

Q: What is the difference between the Dollar/Percentage tab and the Buy/Get tab?

A: The Dollar/Percentage tab lists promo codes that give a flat dollar or percentage discount on a purchase. The Buy/Get tab lists promo codes that give a percentage discount once a customer reaches a minimum cart value.

Q: How do I see promo codes that are no longer active?

A: Select Yes from the Is Archived drop-list to filter the list to archived promo codes.

Q: Can I limit a promo code to a specific delivery method, like in-store only?

A: Yes. On the Dollar/Percentage tab, use the Delivery Method drop-list to filter promo codes by Local Delivery, Store Pickup, Ship to Me, or In-Store.

Q: How do I edit an existing promo code?

A: Click the promo code's name link in the Promo Name column to open it, where you can review and update its details.

Q: What does the Coupon Type filter control?

A: The Coupon Type drop-list filters the list by whether a promo code is One Time use per customer or Unlimited use.

Q: I have a question, but I can't find my answer here. How do I get more assistance?

A: You can ask any question at the number listed here. Contact our support team at (323) 370-0738 for the U.S. and (888) 370-2363 for Canada.