WisePOS E / S700 Card Reader Setup
💳 eTailPet Payments The WisePOS E / S700 card reading terminal is a wireless countertop reader for
Aug 20, 2026Error codes can occasionally occur when a device loses internet connection, fails an update, or is unable to accept payments. We can use these codes to quickly diagnose and resolve the issue. Below is a table where you can read about each error code and what caused it.
|
Code |
Description |
|
no_established_connection |
The command failed because no reader is connected. |
|
no_active_collect_payment_method_attempt |
Development Code Reference: cancelCollectPaymentMethod can only be called when collectPaymentMethod is in progress. |
|
no_active_read_reusable_card_attempt |
Development Code Reference: cancelCollectReusableCard can only be called when readReusableCard is in progress. |
|
canceled |
The command was canceled. |
|
cancelable_already_completed |
Cancelation failed because the operation has already completed. |
|
cancelable_already_canceled |
Cancelation failed because the operation has already been canceled. |
|
network_error |
An unknown error occurred when communicating with the server or reader over the network. Refer to the error message for more information. |
|
network_timeout |
The request timed out when communicating with the server or reader over the network. Make sure both your device and the reader are connected to the network with stable connections. |
|
already_connected |
The connection attempt failed because a reader was already connected. |
|
failed_fetch_connection_token |
Development Code Reference: Failed to fetch a connection token. Make sure your connection token handler returns a promise that resolves to the connection token. |
|
discovery_too_many_readers |
Development Code Reference: discoverReaders returned too many readers. Use Locations to filter discovered readers by location. |
|
invalid_reader_version |
The reader is running an unsupported software version. Please reboot to allow the reader to update and try again. |
|
reader_error |
The reader returned an error while processing the request. Refer to the error message for more information. |
|
command_already_in_progress |
The action cannot be performed, because there is an in-progress action preventing it.
|
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